Who We Are
Runetra is a professional room measurement and carpet layout calculation platform.
Our website address is: https://runetra.com
For any privacy-related inquiries, you may contact us at:
info@runtera.com
Information We Collect
We may collect the following types of information:
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Account information (name, email address, company details)
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Project data (room measurements, layouts, cut lists, calculations)
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Device information (tablet or web platform usage data)
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Technical data (IP address, browser type, login activity)
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Usage analytics to improve our services
If comments are enabled on the website, we collect the data shown in the comments form, along with the visitor’s IP address and browser user agent string to help detect spam.
Media
If you upload images or project files to Runetra, please ensure they do not contain embedded location data (EXIF GPS).
Other users with access to the platform may be able to view uploaded files within shared projects.
Cookies
Runetra uses cookies to:
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Enable secure login sessions
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Remember user preferences
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Improve website functionality
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Analyze usage and performance
Login cookies may last up to two weeks if “Remember Me” is selected.
Users can control or disable cookies through their browser settings.
Embedded Content from Other Websites
Our website may include embedded content such as videos, images, or articles.
Embedded content behaves as if you visited the originating website and may collect data in accordance with their own privacy policies.
Who We Share Your Data With
We do not sell or rent your personal data.
We may share limited information with:
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Hosting providers
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Cloud storage providers
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Analytics providers
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Payment processors
All third-party providers are required to maintain appropriate data security standards.
If you request a password reset, your IP address may be included in the reset email for security purposes.
Data Retention
We retain:
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Account data for as long as your account remains active
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Project data for operational purposes
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Support communication records for administrative reasons
You may request deletion of your account at any time.
Your Data Rights
If you have an account with Runetra, you may:
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Request access to your personal data
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Request correction of inaccurate data
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Request deletion of your data
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Request export of your data
Please contact us at info@runtera.com for any data-related requests.
Data Security
We implement appropriate technical and organizational measures to protect your data against unauthorized access, misuse, loss, or disclosure.
However, no system can guarantee absolute security.
Where Your Data Is Processed
Your data may be processed on secure servers located within [Country / Region].
We comply with applicable data protection laws.
Changes to This Policy
We may update this Privacy Policy periodically.
Changes will be published on this page with an updated revision date.